RF Library Services Private Limited is a leading international subscription agent with a history of 30 years behind us. We at RF Library Services provide fully integrated serials access & delivery solutions though subscription management and online databases access.
Over the period of time we at RF Library Services have learned the art of providing best of services to the end user by understanding their actual needs. According to the needs we have stereotyped our services
TERMS & CONDITIONS FOR SUPPLY OF JOURNALS, BOOKS & CDs ETC
CHARGES: We charge you publisher’s published prices. Generally, the postage is included in the subscription amount but wherever the publishers charge postage separately, we shall also charge you accordingly.
DISCOUNT: Special discount offer on Indian and foreign journals: 0% for year 2015 and on back volumes also.
CONVERSION RATE: We charge you in other than Indian Rupees are convertible at GOOD OFFICES COMMITTEE (GOC) rates. Keeping in view the frequent fluctuation in conversion rates, the rates would be applicable as on date of payment. The difference if any will be recovered by raising the supplementary bills. We are not approved GOC member.
DELIVERY OF JOURNALS: you will start receiving copies of the journals from the publishers within 6 to 8 weeks from foreign and 30 days from India from the date of receipt of full payment in advance. All issues will be sent by registered post/speed post.
DELIVERY OF BOOKS: Within 20 days from Indian and 6 to 8 weeks from foreign from the date of receipt of full payment in advance.
ONLINE ACCESSIBLITY OF PERIODICALS: We will provide username and password of online periodicals provided free of charge by the publishers or including in print issues subscription charges immediately when subscription will begun.
MISSING ISSUES: It is entirely at the discretion of the publishers concerned to send replacement copies and no refund will be given for missing issues under any circumstances. However every effort will be made on our part to convince the publishers to send replacement copies if this is reported to us will in time. Publisher’s Decision in respect of Period, Supply and Replacement shall be final and binding.
MODE OF PAYMENT: In normal practice we shall require advance payment of our invoices enabling us to remit in turn to the publishers on your behalf in first year and next year we will make payments to the publishers on your behalf only on your renewal confirmation order. The reimbursement of such payments must be made within six months from the date of your renewal confirmation order.
CANCELLATION: Cancellations are not accepted on journal(s) /book(s) orders once processed except duplicate payment.
SUPPLEMENTARY BILLS: We charge you the latest prices of most of the journals, books and CD’s etc., but wherever we do not have the latest prices, we invoice you at the available prices and shall claim the difference if any by way of supplementary bills.
- We are ready to issue Bank Guarantee for the value of 10% of the amount of ordered journals as security against the unsupplied/gap issues of the journals.
- We are not sole/preferential distributor for any foreign journal’s publishers.
- PAN: AAHCR0973R
- We are a company of international status.
- However, if you are interested in a title which is not yet in our Catalogue, we’ll find it and order it for you.
- We are supplying journals, books & CDs etc. to Govt. & private institutions, libraries, hospitals, NGO’s, International Houses and individuals etc. worldwide.
- Our bankers who are responsible for issuances are well equipped with the satellite facility, which is very helpful in following up remittance with the publishers for timely supply of journals.
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